Meeting of three user groups (HCPs, Patients and patient supporters) to collect opinions, concerns, expectations, desires, obstacles and existing experiences of people who use or would benefit from the use of digital teleconsultation and telemonitoring solutions.
The aim is to understand what constitutes a “good” or “bad” interaction (whether in spontaneous/scheduled remote communication or within a session) between a doctor and a patient and to comprehend what enables or hinders the use and expectations of digital teleconsultation and telemonitoring tools.